The Driver and Vehicle Standards Agency (DVSA) tries to go the extra mile in helping people to take the driving theory test.
Some theory test candidates cannot drive – a mouse We should have digital services that work most of the time for most people, but we then need to make provision for people that need extra help, whether through accessibility issues or plain ‘I just don’t understand this’.” “The real challenge is not letting the perfect be the enemy of good. While HMRC might be digital-first, it is not digital-exclusive: “Real experts on tax should still be available at the end of the phone, that’s what the public wants,” he said. One legacy technology Harrison is happy to support is the telephone. Harrison said that projects to update existing systems are easy to put off for cost reasons, but “it’s coming home to roost a bit”. HMRC has a programme, Securing our technical future, dedicated to moving such systems onto more modern hardware while leaving the software unchanged, but there are years of work ahead. “We are not being compared to what happens in Solihull or Coventry, we are being compared by our student population to Deliveroo.” “We regularly have to persuade individuals not to retire on bended knee,” he said. Some legacy computer systems run by HM Revenue and Customs can only be supported by technologists “well into their 70s”, technology transformation director Nic Harrison event attendees. HMRC has to convince some senior technologists not to retire It should reduce bureaucracy, with academics likely to need to answer 11 questions to get access to data compared with 76 for an existing research environment. Hale, who is head of strategy for the new service, said that individual citizens are neither identified nor identifiable in the data, although it does include information on individual households. The service, currently running in a limited form before a full launch in 2024, is designed to provide accredited people with secure access to government data on society and the economy to support research and government decision-making.
To accelerate this process, the new Integrated Data Service managed by ONS is working on a broad agreement where users do not have to apply for data every time they want to use it.
It can take a year to get access to government dataĪ government analyst or academic researcher asking for a data set can currently wait up to a year to receive it, said Dominic Hale of the Office for National Statistics. Hosted in London last week, the PublicTechnology Live annual conference gathered scores of senior public sector digital and data professionals.Īs well offering exploring their biggest challenges and priorities for the months ahead, speakers also enlightened attendees to some of the more unexpected and unusual considerations of their work. Credit for all pictures: Tom Hampson/Visual Eye Creative
0 kommentar(er)
